Privacy Policy – Protecting Your Personal Data

Effective Date: [Insert Date]

Company Name: EDONISSIMO SARL

Head Office: 10-14 Rue Jean Perrin, 17000 La Rochelle, France

Company Registration Number (SIREN): 792 176 281

Share Capital: €24,500

Phone: +33 5 25 36 02 48

At DooDoo Rent a Car, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.doodoo-rent.co.uk.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, postal address.

• Payment Information: Credit/debit card details (processed securely through third-party payment providers).

• Booking & Rental Information: Rental history, preferred vehicles, pickup and drop-off locations.

• Technical Data: IP address, browser type, operating system, and website usage data.

• Communication Data: Emails, messages, and feedback from customer support interactions.

We only collect your data when you provide it voluntarily (e.g., by making a booking, subscribing to our newsletter, or contacting us).

2. How We Use Your Information

We use your personal data for the following purposes:

✔ Booking & Rental Management – To process your reservations and provide rental services.

✔ Customer Support – To respond to inquiries, manage complaints, and offer assistance.

✔ Marketing & Promotions – To send you special offers, newsletters, and relevant updates (you can opt out anytime).

✔ Legal & Security Purposes – To prevent fraud, comply with legal obligations, and ensure the security of our services.

✔ Website Optimization – To improve user experience, analyze website traffic, and enhance functionality.

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing Data

We process your data based on:

• Contractual necessity – To provide the rental service you requested.

• Legitimate interest – To improve our services and protect our business.

• Legal obligation – To comply with laws and regulations.

• Consent – For marketing emails and cookies (you can withdraw consent anytime).

4. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Rental records and invoices are retained for legal and tax compliance. After this period, your data is securely deleted.

5. How We Protect Your Data

We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse, including:

🔒 Encrypted Transactions – All payment data is encrypted using industry standards.

🔒 Secure Servers – We store data on protected systems with restricted access.

🔒 Data Access Controls – Only authorized personnel can access your personal data.

Despite our efforts, no system is 100% secure. If we detect a data breach, we will take immediate action and inform affected users.

6. Sharing Your Data

We may share your data with:

✔ Payment Providers – To process transactions securely.

✔ Service Partners – For vehicle maintenance, roadside assistance, or insurance services.

✔ Legal Authorities – If required by law or for fraud prevention.

All third parties must comply with data protection regulations and contractual confidentiality agreements.

7. Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the right to:

✅ Access Your Data – Request a copy of your personal information.

✅ Correct Your Data – Ask us to update incorrect or incomplete information.

✅ Delete Your Data – Request data removal (subject to legal limitations).

✅ Restrict Processing – Limit how we use your data.

✅ Withdraw Consent – Opt out of marketing communications anytime.

To exercise your rights, please contact us at:

📧 Email: support@doodoo-rent.com

📍 Postal Address: EDONISSIMO SARL, 10-14 Rue Jean Perrin, 17000 La Rochelle, France

We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. For details on how we use cookies and how to manage them, please visit our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., travel partners, insurance providers). We are not responsiblefor their privacy policies. We encourage you to review their terms before providing any personal information.

10. Policy Updates

We may update this Privacy Policy to reflect legal changes or business improvements. Any modifications will be posted on this page with a revised “Effective Date.” We recommend checking this page regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

📧 Email: support@doodoo-rent.com

📍 Address: EDONISSIMO SARL, 10-14 Rue Jean Perrin, 17000 La Rochelle, France

By using www.doodoo-rent.co.uk, you agree to the terms of this Privacy Policy.

Last Updated: 27 February 2025

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